What is what to do when iphone is disabled?

If your iPhone is disabled, here's what you can do, depending on the situation:

• If you remember your passcode:

  • Try entering your passcode again, carefully. Each incorrect attempt increases the lockout time. If you can still enter your passcode after a period of time, continue to try.

• If you forgot your passcode: This is the most common reason for a disabled iPhone. Your options depend on whether you've backed up your iPhone.

  • If you have a computer you've synced with:

    • Connect your iPhone to that computer.
    • Open Finder (on macOS Catalina or later) or iTunes (on macOS Mojave or earlier, or on a Windows PC).
    • If your device is recognized, you may be prompted to "Trust This Computer" on your iPhone. If it is disabled it will not prompt this.
    • If iTunes/Finder syncs your device, back it up immediately.
    • After the backup completes, click "Restore iPhone". This will erase your device and install the latest version of iOS.
    • During the setup process, choose to "Restore from Backup" and select your most recent backup.
    • You should not get a prompt that asks for your passcode.

  • If you've never synced with a computer, or it's prompting for a passcode:

    • You'll need to put your iPhone into recovery mode to erase it. This will delete all data on your iPhone.
    • See Apple's official support page "How%20to%20enter%20recovery%20mode" to learn about this process. The steps vary depending on your iPhone model.
    • Once in recovery mode, connect your iPhone to a computer and open Finder or iTunes.
    • You should be prompted to "Restore" or "Update" your iPhone. Choose "Restore".
    • Follow the on-screen instructions to download and install the latest version of iOS.
    • After the restore process, your iPhone will be erased. You'll need to set it up as a new device or restore from a previous iCloud backup (if available).

  • If you've used iCloud to back up your iPhone:

    • After erasing your iPhone via recovery mode, you can choose to restore from an "iCloud%20Backup" during the setup process.

• Important Considerations:

  • Data Loss: Erasing your iPhone will result in data loss if you don't have a recent backup. Backups are critical!
  • Apple ID: You'll need your Apple ID and password to activate your iPhone after restoring it. Ensure you remember this information.
  • Security Lockout: If you enter the wrong passcode too many times, your iPhone may become permanently disabled, and only Apple support may be able to assist. This is usually a very long time out (hours) or it prompts to connect to a computer to restore it.
  • "iPhone is Disabled Connect to iTunes/Finder": This message means you'll need to follow the recovery mode steps above.
  • Contact Apple Support: If you're having trouble, or if your iPhone is still disabled after following these steps, it may be necessary to "Contact%20Apple%20Support" for further assistance.